Warranty & Support

Product Quality Guarantee
All products sold by ModX Gear are backed by our 100% Quality Guarantee. If your item arrives defective or damaged, we’ll replace it at no cost.

Warranty Coverage

  • Apparel: 90-day limited warranty for manufacturing defects

  • Accessories & Parts: 6-month warranty for non-wear-and-tear failure

  • Exclusions: Damage due to misuse, improper installation, or crash impact is not covered.

Support Process
To request warranty service:

  1. Contact us at support@modxgear.com

  2. Include your order number, product name, and a photo or video of the issue

  3. We'll respond within 1 business day with your next steps

Need Help Fast?
Use our live chat or message us on Instagram @modxgear for real-time assistance.